Terms of service

1. Accepting these terms

ido is operated by Omnis (Vira Pardazan Bikaran, a limited-liability company). By creating an account or using ido you accept these terms and the privacy policy. If you disagree with any part, do not use the service.

2. What the service is

ido is a tool for mental-health professionals: practice and client-file management, live session capture and transcription, and AI outputs generated at the therapist's request.

Some features (such as online payment) are labeled "at general availability" and are not available before then.

3. Accounts and eligibility

ido is built for mental-health professionals. You are responsible for the accuracy of your account information and the confidentiality of your credentials; each account belongs to one therapist — account sharing is not permitted.

4. Acceptable use

Use ido only within the law and your professional ethics. Capturing a session without the required awareness and consent of the client, attempting to bypass technical limits, or accessing others' data is prohibited.

5. Clinical responsibility

ido is a tool, not a therapist: its AI outputs are suggestions and drafts — not a diagnosis, not a medical recommendation, not treatment. Clinical decisions rest, always and without exception, with the therapist.

The therapist reviews every output before relying on it. ido is not a substitute for professional judgment and claims nothing more.

6. Fees and introductory pricing

Published prices during the introduction period carry the "introductory price" label and may be updated at general availability. Waitlist members keep the introductory price for 6 months after their first subscription.

Plan hours and credits refill each period and do not roll over; purchased packs never expire. Price changes are announced in advance and never applied mid-way through a paid period.

7. Service availability

ido is in its introduction period. We make reasonable, continuous efforts toward stability but do not guarantee uninterrupted availability. Planned maintenance is announced in advance.

8. Intellectual property

ido's software, brand, and content belong to ido. Clinical data and outputs created under your account belong to you.

9. Data

How data is collected, used, and retained is described in the privacy policy, which forms part of this agreement.

10. Suspension and termination

You may delete your account at any time. ido may suspend or terminate an account for breach of these terms, after notice; in every case a reasonable window to export your data is provided.

11. Limitation of liability

To the extent permitted by law, ido's liability is limited to the amounts you paid in the last three months, and ido is not liable for indirect damages. Nothing in this clause limits rights that cannot be waived by law.

12. Governing law

This agreement is governed by the laws of the Islamic Republic of Iran, and competent Iranian courts have jurisdiction over disputes.

13. Changes to these terms

New versions are published here and material changes are announced. Continued use after a change means acceptance of the new version.

14. Contact

For any question about these terms: hello@ido-app.ir